FAQs

We have placed memorials in every state in the U.S. and several different countries.  Our gallery and studio is in Memphis, TN

We are better at designing unique monuments than your local company and you will find we will surpass them in customer service as well.

I, also, try to buy locally, but only if it is my best choice.  Many local companies carry ordinary stock gravestones and grave markers but most don’t do much creative or custom cemetery art.  Custom stone work is the focal point of our business, so we have an experienced design team, graphic artists, the best sculptors and state-of-the art equipment.

It is illegal and untrue.  Westmemorials.com and our designs are protected by copyright laws.  The pictures you are seeing are the result of discussions and drawings between us and our clients.  We have used the same sculptor for over 10 years as his skill and expertise is superior to others.  We pour our hearts into our designs.  We take great pride in making each memorial unique in some way.  This kind of love can’t be copied.  There is a reason our memorials look better than you have seen anywhere else.

We make our memorials and headstones one at a time so we can make any design in different sizes, different granite colors or with any changes you would like.  Design decisions will affect price, so it is difficult to list prices online.  We have granite monuments to fit any cost range.  Please email or call us and we will be glad to provide pricing estimates so we can get you started in a direction to find the most beautiful memorial design that best fits your needs.

No. The local tombstone company is not making the memorial in your city and, generally, only letters memorials at their location.  Granite headstones are being manufactured elsewhere and are shipped to the local company.  Shipping has been factored into their pricing.  Since we are in Memphis, the “distribution center of the world” and home of FedEx, we get amazing shipping rates.  Most of the time you will pay less in shipping from us than you do from the local company.

Traditional shape granite monuments will normally ship in 6-8 weeks.  Unique, hand carved, custom memorials can take 4-6 months.  We are constantly striving for the shortest time possible.

No.  If they tell you this they are breaking the law.  You may purchase your grave memorial or grave marker from the company of your choice.

We will take care of everything.  We will make sure the cemetery allows what we are making for you and find an installer to place the memorial.  We do this at no charge as a courtesy for our clients and allow you to pay the installer directly.  Be wary of a company that gives you the task of finding an installer, this is not your job.

We are responsible for the stone until it is delivered.  On the rare occasion that a stone is broken, we will handle all paperwork with the trucking company.  We will either repair or replace the stone.

No, No, No.  All companies you see online are not the same.  We are memorialists. 

Decades of work, study, experience and desire results in the company you find in West Memorials.  We are memorialists that use the internet to offer our talents and artistry to anyone, anywhere that needs our expertise.  We are not a company that “was trying to think of something that they could sell online”, or a company that “was trying to make some extra money” as I’ve been told by other companies selling online.  We are a memorial company that uses the internet to show you that you don’t have to settle for ordinary memorial art or for being overcharged.

This is great news!  The designs you are seeing are what other people wanted and not necessarily want you want.  With our website we are trying to show you that you do not have to settle for common gravestones.  Everyone deserves something unique to them and the designs shown on our site are there to inspire and culminate ideas.  If you see the exact memorial you want on our site then that is awesome but we also encourage questions.  This is an important decision and we are the people that can help you the best.