Hear what our clients have to say.

 

 

Thank you again, I cannot express my gratitude over an email, just know my heart wants to hug everyone who helped with this venture. It sure helps with closure.

Warmest regards,
Chelsey H.

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- Henry TestimonialJuly 7, 2016

 

 

Hello Paul,

Thank you for the beautiful monument. I was so pleased with the work and have received several compliments. It is truly stunning.

Your team was so kind and compassionate during the process. It was very much appreciated.

Thank you again for everything,

Christine K.

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- Kerber Headstone TestimonialJuly 7, 2016

I just wanted to Thank you for the work that you and your staff did on my father's monument. Tyrone came to Jonesboro today to set it. It looks perfect. You made this process very easy and comforting for us, when we were in serious doubt before we came across your company. As a business owner, I know when I see a first class company, and you definitely have one. Thanks again for your service. We are forever thankful for you and your team.

Brian S.

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- Smiley TestimonialJune 1, 2016

I wanted to share a few pictures of my 6 yr old great-niece putting flowers on dad's and Barry's tombstone. Our Efland family reunion was yesterday but I did not go. Not the same since mom and dad can't go. Mom is permanently in a nursing home. My brother who is the granddad to Savannah, sent me the attached photos. Savannah wanted to put flowers on her Uncle Bear's grave and her pop pop's grave. Of course I got very emotional.

The one of her kissing Barry's tombstone is my favorite. She was 2 when he died but she still remembers him. THANKS again for helping me get 2 special tombstones.

Hope you and your family are doing well.

Lucy C.

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- Castle TestimonialMay 27, 2016

Hi,

Thank you very much. We look forward to receiving it. The picture looks great! We will send you pics when it's mounted. We would be honored if you will add it to your website. Thanks for a wonderful experience as we remember our mom.

Best,
Michael and Stephanie B.

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- Burke TestimonialMay 12, 2016

Thank you very much, our family appreciates the great service you provided to us.

Kent G.

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- Gordon TestimonialMay 3, 2016

Looks like everything got finished in Fisher! I've already received several responses on how grand it looks!

Please send final invoice to my address or email it to me.

Thanks again, Macky

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- Mack R.March 23, 2016

Attached is a photo of the monument in place at Rosewood Cemetery in Fairfield, Washington. It looks absolutely beautiful. As you can see, we had a lovely spring day for the graveside service. It was especially meaningful for my 93 year old mother to see this monument for my dad and for herself. Thank you and Paul and the craftsmen who made this all possible for us. 
Thanks on behalf of the entire Gullerud clan!
Rachel J.

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- Rachel J.March 23, 2016

The stone has been set and I am pleased with it. I will get some nice pictures taken and sent to you for your website....I enjoyed looking at all the stones when I was trying to decide exactly what I wanted. Thank you!!

Kathy K

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- Kathleen K.March 23, 2016

Thank you for such great customer service, I will tell my family and friends about you all.

Have a blessed year.

Pamela B.

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- Pamela B.March 22, 2016

Dear Mr. West,

Thank you for the beautiful job done on the headstone for my mother.  I felt so much better after placing the order because you were so gracious and helpful.  It was healing for the family to see the stone in place, and we all appreciate your quality work.

The main reason I am writing this letter is to praise your employee, Tyrone, who brought the stone and installed it.  He did an incredible job and was so courteous and respectful during the process.  He has a great attitude and worked very quickly and purposefully to accomplish the task.  Even though he had toruble finding the cemetery, he never showed frustration.  When he arrived, he was smiling and friendly and efficient.  In short, he is a great ambassador for West Memorials.  I cannot say enough about his work ethic.  The fact that he did all the work alone speaks volumes, too.

Sincerely,

Kate S.

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- Kate S.March 11, 2016

Thank you. We appreciate the care West Memorials put into our son's stone. Everyone in our family thinks it is beautiful.

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- Donnely A.March 11, 2016

You are most welcome and thank you for everything. You helped give my family closure in this matter. You truly did a perfect job. God bless you all.

Warm regards,
Michael B.

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- Michael B.March 10, 2016

Hi Paul,


It's been a pleasure working with you & I'm grateful for your time & patience throughout the process!  I'm looking forward to heading to Nashville in the very near future to see my Dad's memorial in person.

My Dad was a very kind man who always went to the cemetery on each holiday to leave flowers/wreath's on the graves of our departed loved ones back in my hometown of Philadelphia. When he was doing family genealogy research he was dismayed to discover that his dear Grandparents were never given a proper headstone...just a small concrete block with a number assigned by the cemetery. Shortly thereafter he saw to it that he purchased them a headstone to remember their lives. It was so important to him to honor them.

In turn it was so important to me to honor him, a great man & beloved Dad...it's the last gift I can give to him. Thank you for making my vision a reality!

I would not hesitate to recommend you & your wonderful company to anyone who is in need of a beautiful memorial.

All My Best,
Caroline B.

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- Caroline B.February 23, 2016

Thank you for your help getting Ian's monument made and delivered safely!

The Kinney Family

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- Kinney Family

- Frank Family

The work was exquisite.  I know my Dad would be delighted with the monument.

Terri G.

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- Terri G.

Thank you, thank you, thank you.  the monument was well worth the wait!  It is absolutely beautiful.

Thanks again,

Cindy G.

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- Cindy G.April , 2008

The memorial headstone for our mother is truly a precious work of art.  Thank you for the time and personal touch you invested in our family to obtain it.  We appreciate your service.

Sincerely,

Jacqueline H.

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- Jacqueline H.May 16, 2006

- Kim D.

You were great to work with.  Thank you very much!

David L.

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- David L.

My thanks to you for a job well done!  The monument came out just as I wished.  Also, your delivery fellows did a great job setting it up.

Thank you,

Anne L.

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- Anne L.

Everything looks just beautiful.  It is exactly how we wanted it.  Thank you so much for your help in this hard time.

Daphne E.

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- Daphne E.March 5, 2012

I've got to thank you so much for being so helpful and kind in helping me with getting the perfect marker for my dad.  I couldn't have asked for a greater experience or more caring people than I found with West Memorials.  I was preparing myself for a difficult time dealing with this issue.  But you guys made it almost too easy for me.  I couldn't be happier than I am!

Thank you Thank you!  Like I said in my last e-mail...I love you!!  I appreciate everything and especially for making what could have been a painful experience an easy and stress-free experience instead.  I couldn't be more thankful!

Sincerely, 

Darcie M.

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- Darcie M.

It looks beautiful!  Thank you for doing such a wonderful job!  

Donna M.

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- Donna M.

Thank you for being so kind in such a delicate time for me.

Mary P.

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- Mary P.

Thank you so much.  I went down to take a look at it.  It is absolutely beautiful!  It turned out more beautifully than I could have imagined.  

I didn't know it would be so hard emotionally to actually see it in person.

Thanks again for everything, 

Carrie P.

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- Carrie P.July 14, 2009

You are all WONDERFUL people.  Your talents are a definite blessing.  Thank you all for sharing them with others.

Patty S.

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- Patty S.

We love and hate it.  Love what you did.  Hate that we had to have it.  Hope that makes sense.  It is just what we expected and have so many compliments on it.  I have referred several friends.  Thank you for a wonderful job.

Shelli S.

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- Shelli S.December 31, 2010

I saw the headstone yesterday and it is beautiful!  It was so worth the wait and exceeded my expectations - thanks so much to everyone involved!

Thanks so much again!

Dawn C.

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- Dawn C.October 12, 2010

photo, portrait, monument, porcelain, color, uprig

Hi Missy,

When I returned the stone was here.  I got down to the cemetery and they installed it.  I was there to check on it yesterday and four of the cemetery workers came over to the grave site, the forms are still on it.  One of the workers said it lit up that whole area of the cemetery.  They all thought the stone and image was awesome, they could not believe how clear it was.  They set it as high as they could and lowered the front a bit.

It is a great memorial for my son, Skylarr.

I want to thank you, your staff and your subs for doing a great job on this.

Sincerely, 

Rick A.

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- Rick A.November 9, 2006

They installed the monument this past Monday.  It looks so nice. I am very pleased. On Tuesday morning I was driving past the cemetery as I do every day on my way to work, and I looked up towards Steve's resting place and there were 4 deer admiring your work.  I haven't seen the deer in our back yard since he passed.  That was a sign from Steve telling me that I made the right choice and you were the right peopel to my my vision a reality.

Thank you and God Bless.

Mary Jo B.

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- Mary Jo B.October 9, 2010

I got to see the headstone for the first time today.  I cannot tell you how special it was.  I could see Lester smiling, I know it is just what he would want.  It is beautiful.  I cannot thank you enough for all your help and support.  It was well worth the wait.  Thanks again.

Lee C.

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- Lee C.December 23, 2010

Very pleased with the way the monument came out.  It is both strong and beautiful - just like my son was.  I must say it is one of the nicest headstones I've ever seen and I just want to thank you for doing such a great job on it.

My best to you all.

Thomas C.

CLICK HERE to see the monument.

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- Thomas C.

upright, monument, black, granite, vases, portrait

West Memorials-

Most little girls think their daddy is a hero.  MY daddy WAS a hero and a genius.  He always had time for me.  He would listen intently to my goals and dreams and he always replied, “You are beautiful and smart.  When it comes to anything you want to do – if you do your part, daddy will do his part!”  He NEVER broke a promise.  He held me up on his shoulders through 2 Michael Jackson concerts!  The fist time I stole something, he lectured me for hours about the Cunningham name, I was 7 and I remember it like it was yesterday. Consequently, I NEVER stole anything else in my life!  Daddy spanked me twice in my life and I remember both times.  Daddy would talk to me, reason with me and “I don’t know” was never an acceptable answer for him.  He taught me to talk about only what I know about. To find the answer myself and not let someone tell me the answer.  To NEVER live above my means.  To NEVER accept less than the very best, to demand it of myself and demand it of others.

I could go on and on – but hopefully that gives you a glimpse as to why he was “one of a kind.”

After his memorial service, my mom asked me to take the lead in obtaining a monument.  My dad was classy, a gentleman with flair and everyone who met him, liked him.  The monument had to be “different,” “special,” benefitting of a wonderful father and a dutiful husband.  Like most – our search started at the funeral home.  But as you drive through the cemetery – you notice that it looks just like what you saw in the catalog.  You may see a special stone or monument here or there, and the cemetery is quick to tell you that “they can do that.”  But their process seemed so very impersonal.  This is when I got on the internet. After talking to a few other companies, I ended up at West.

They listened intently – as I described my dad.  They asked me to send a picture of him and to send his memorial program.  They listened as I talked about him.  They worked with me on a number of designs until “we got it right.” There was no rush in their process, they listened, they made suggestions and in the end, they came up with something so unique and so fitting that when people see us in the cemetery, they let us know that they always stop to look at that stone.

The stone has been in place for 5 years and is as beautiful today as when it was first placed.  We also had them make a small matching marker for my grandmother.

As you can see, my father passed away on the same day I was born.  My mother and I have made a huge effort to try to be together that week.  We go to that stone and ensure that it shines and place red roses, as you can see in the photo.  Those were daddy’s favorite.

I’m glad that West Memorials is in business.  The entire team is so kind and so loving.  To deal with people who have suffered tremendous loss, they have to be. They worked with me through this process and I’m very pleased with the results. 

Star C.

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- Star C.October 12, 2009

Dear West Memorials,

Kenzi's headstone arrived today.  It sounds silly, but I wanted it to be perfect AND IT IS! 

I must admit that I was a little uneasy since you are so far away. But, you all were so good to work with. I can't thank you enough.  It's BEAUTIFUL.

I would also like to say thanks for having photos on line to view. I looked at over a thousand and knew I found the right one.

Thanks again for the wonderful services you do.

Sincerely,

Pam E.

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- Pam E.

Sorry, I didn't go online for a while, but I did receive your message and visited the cemetery.  The monument looks great!  I appreciate all you have done.  I really wanted something special and unique and your set up and design couldn't be more perfect.

Thank you,

Catherine M.

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- Catherine M.December 7, 2011

Let me tell you the monument looks great.  You and Missy helped Debra and myself close the last part of getting over the loss of one of our children with compassion and professionalism, for that we thank you from the bottom of our heart. 

Debra & Mike H.

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- Debra H.October 1, 2009

- Elizabeth H.

I would like to personally thank you for the GREAT JOB that you did on my mother's headstone.  Thank you for taking the time to meet with me and for heping me make my slection.  you were very patient with me and open to any suggestions that I had.  The headstone looks wonderful.  Also, a special thanks to the delivery men who had to make two trips - I really appreciate it.  I would without a doubt recommend your company to anyone.  Thanks again.

Berleen B.

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- Berleen B.

Carol's dad saw the memorial and said it looks really nice.  He sent me a photo and I agree.  I will head down over the 4th July weekend to check it out in person.  Nice job and thanks for your help.  It's a very large cemetery in Frederick and there is nothing else like this anywhere in there.  It really stands out.

James K.

CLICK HERE to view this monument.

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- James K.

I want to thank your company for all your efforts.  The family loves it.  It was done right by her as a great mother and wife.

Thank you from the Knight and Colvin families.

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- Knight Family

I cannot express my appreciation with words strong enough to let you know how much I value this honor of having Britney's monument/headstone displayed on your website.  Please let me know if I can be of any other service and or help.  Thank you so much from the bottom and to the top of my heart.

You at West Memorials did above and beyond a fabulous job!

Sincerely,

Jessica M.

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- Jessica M.October 27, 2009

Just to let you know the marker arrived today at the cemetery.  It is quite beautiful.  I want to thank you for all your hard work.  I am VERY pleased with it.  Was kinda hard to look at, but it is him, and that is what matters.  Again, thank you for all that you did for me in this very difficult time.

Mary M.

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- Mary M.July 14, 2010

I drove by to see my husband on Saturday and WOW!, saw the stone installed.  What a wonderful surprise. It looks beautiful.  My kids think it's a perfect memorial for their Dad.

Thank you very much,
Theresa M.

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- Theresa M.November 29, 2011

I want to thank you for helping us come up with such an appropriate stone and bench for our little gal.  Parker would approve!  It's so hard to say that your daughter's memorial stone is pretty and just perfect when it represents her loss.  But if any stone could capture her spirit in some way, this does.  And we are so happy to have Parker's signature and message on her bench.  We had out of town family in last night and went out to visit Parker.  It was so peaceful.  Her friends have added some bling and will add more over time.

Thanks again for everything, 

Mr. and Mrs. McKenney

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- Dana M.June 11, 2010

Aloha everyone at West Memorials.  A big Mahalo (thank you) to all of you for a beautiful headstone for Jon.  We love it.  We are having our "unveiling" on Sunday and everyone will see it.  I know they will love it!  I'll send photos.

Nikki M.

CLICK HERE to view this monument.

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- Nikki M.

...I had the pleasure of meeting the two members of your staff that came to set the stone.  One of them, I believe his name was Tyrone, was especially professional, approachable, and kind.  I was especially pleased with his work.  Please tell him thank you for us.

Thank you,

Christy O.

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- Christy O.June 3, 2010

Thank you so much for meeting and spending time with us.  Our comfort level was well above high after we left your place.  I feel my expectations were high and I feel you did and can fulfill them.  I was impressed that you research our son, Cale and knew what we wanted before we told you.  Thanks for taking us to see other markers, you left a big impression in Mark's mind especially wiht the blue color and the carvings.  

And thank you for opening up your heart to us, we could feel that you and your wife have a love for your business, and it shows in the art you have created.  Yes art, that is what it is.

I have already passed your name to a few others and they too don't want the usual.

Hope to hear from you soon,

DeAnna P.

CLICK HERE to view this monument.

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- DeAnna P.September 26, 2011

Allan's Monument arrived and is now in place and quite wonderful.  The memorial is the last physical world gesture we make in remembrance of someone we love.  Thank you for working to make this so very special.

Emma P.

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- Emma P.December 27, 2009

I want to tell you guys what an amazing job you have done with Julia's memorial!  We will definitely pass on what an amazing job your company did for us. Once again, thank you guys as much for all your hard work. It was worth the wait and money.

Thank you,

Jeff P.

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- Jeff P.January 5, 2009

I hope you are well and a great 2009 to you.

I wish to confirm to you that the memorial monument has now arrived.  I am very grateful to you all for end to end process that will see to it that my sister is given a dignified memorial.  Thank you so very much.

Now that the monument is in Zambia would you be in a position to avail me with installing procedures...to put it up and have the beauty stand out.  ...a beautiful monument was created for my sister (thank you for a job well done).  Obviously I would like your great efforts to be seen and this can only be achieved if the monument is installed correctly.

Kind regards, 

Suzyo P.

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- Suzyo P.February 3, 2009

I would be happy to be a reference for any reqeusts you get from Michigan for your work.  Our monument to Chris is one of the nicest of the modern work in the cemetery.  Particularly for a single site.

Thanks,

Lee R.

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- Lee R.October 5, 2009

- Town of Star City, WVJune 14, 2011

Thanks for the follow-up.  Mom's headstone is in; it is beautiful.

Thanks again,

Kelley C.

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- Kelley C.October 5, 2009

The memorial is absolutely beautiful!  You all did an amazing job!  You all were wonderful and patient with our family for the last two years, and we really appreciate that.

God bless and have a happy new year!

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- Princess A.December 28, 2010

Dear Missy and Paul,


I'm sorry it has taken me this long to write and thank both of you and the rest of your family and workers. The monument you created for my daughter is truly a beautiful work of art. Missy, I want to thank you again for EVERYTHING you did. I never dreamed anyone could create such a beautiful memorial with all the restrictions you had to work with. Just from listening to me about who my daughter was, you still created her monument to reflect Sarah's life and who she was. Your creativity in this arena is unparalleled that I'm aware of. I know that finding your site on the internet was NOT a coincidence. Speaking of that, if anyone wants my validation they shouldn't be afraid of acquiring your services and products over the internet, just have them call me. I will gladly put their fears to rest. You remember how fearful I was of doing just that. That's another thing I need to apologize for. I know my eccentricity in this matter was very trying for you and Paul. To be honest, looking back on it; had the situation been reversed, I would have told you to take your business elsewhere, had I been you. But with you and Paul being the caring, patient and loving people you all are, none of you did that to me. For that I thank you again and applaud you all.

The monument and marker that West Memorials designed and built for my daughter and family is the ultimate I could have ever asked for. I have been told by everyone that has gone to visit my daughter's resting place that Sarah's monument is the most beautiful in the cemetery. I know the owner of the cemetery will be doing business with West Memorials in the future and is proud to have your work in their cemetery. Again, as I've told Paul when I saw the monument and marker, I can only say to the entire West Memorials business and the people that make it up, there are no words to express my feelings toward you all except to say I love you all and thank you for what you've done.

With the greatest of appreciation,
David A.

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- David A.December 21, 2010

The monument looks great and we are all very pleased... It looks very good and is exactly what we were looking for.  Thanks for all your help in design and construction.

Herbert B.

CLICK HERE to view this monument.

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- Herbert B.June 21, 2009

Just a note to let West Memorials know that we just LOVE Megan's monument and THANK YOU greatly for working with us.  It is just what we were looking for.

Again, Thank you

Sincerely

Jim B.

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- Jim B.

The headstone was installed...and we are well pleased with the quality of your work.

Theresa C.

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- Theresa C.

Thank you SO much!  It's been a pleasure dealing with West Memorials!

Leslie C.

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- Leslie C.

I thank you for a beautiful piece of work on our grave stone.  We are very pleased with it.  Thank you very much for your help.  

Shirley D.

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- Shirley D.

Paul, The stone for my husband, Beryl, is positively gorgeous. Thank you for your artistic extras, plus your careful results. 

Millie M.

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- Millie M.

Christopher's stone is in place and it is really lovely. Thank you again for your wonderful customer service and close communication with us throughout the manufacturing process. I hope you have received the payment I sent on the balance we owe. The rest is forthcoming. Thanks again so very much. You have been a blessing to our family in getting the kind of personalized, unique memorial we wanted for our son.

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- Susan S

Hi Missy,

I would just like to tell you how beautiful our headstone is. EVERYONE who sees it comments on how awesomly unique it is. The design and craftsmanship are both stunning. When the cemetery was so uncooperative you kept on trying until I got the headstone I wanted. I cannot say enough about the professionalism that West Memorials displayed in this very trying process.

Our headstone is the most unique one in the whole cemetery and we all love it. Thank you for being so determined that we received exactly what we wanted.

Thank you,

Blenda B.

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- Blenda B